When I see that this post was dated March 27 and no one has commented on it until today, April 9, and I’m the one commenting, I no longer wonder whether anyone in this country cares that their voices are not being heard. It’s obvious they don’t.

Now I understand why no other U.S. citizens have responded when I’ve asked why no one born in America has organized a march in this country in support of our laws being enforced. Now I see why no one born in America thinks as I do that requiring us to abide by laws that that those entering our country illegally do not have to abide by is unjust and unfair.

I have no animosity toward those who enter our country illegally not only from south of the U.S., but also from Europe, Asia, India — every continent on this planet.

But I do have animosity toward a government that seems intent on rewarding lawbreakers with more rights and freedoms as it punishes and penalizes law-abiding citizens who were born here.

My birth certificate says I was born in the U.S., and although I have been discriminated against, when I filed complaints against former employers and/or organizations that discriminated against me, armed with a great deal of evidence, I was told I had insufficient evidence. I could not find free or inexpensive representation. And I was warned against speaking to others about how I have been treated.

Yet those who don’t speak English, who were not born in the U.S., easily find unpaid representation to defend and provide them with all the rights to which they are entitled in a country in which they were not even born.

I have animosity toward a government that holds me responsible for my life being adversely affected by mistakes made by someone taking my information over the phone or even in person whose English I found difficult to understand because of an accent and the use of words that I never before heard used in the English language. I did take four years of a foreign language in college, but I don’t speak it fluently nor do I speak other languages fluently.

I have animosity toward a government that makes me feel that I am an outsider in my own country, toward a government whose employees look at me with disdain and disgust because I am white.

And I have animosity toward other Americans who feel the same way I do but who do nothing, who reply to me that there is nothing we can do or who say that they are too tired or too ill or too overwhelmed to do anything, or finally who say that we have lost our country already and might as well allow our government to treat us like vermin.

The fact that I am just one of a few people who is writing here, who is commenting, is proof that only a few of us really care. Furthermore, we don’t even know one another personally, so whether we can ever really, through writing, enact change or even make someone else think about what we’ve written is questionable.

I have had quite a few blogs that were only visited by a few people in separate states, and I have also gone to bat for my community and subdivision of 217 homes after watching my city’s leaders ignore this area for several years. In so doing, I learned that only two other people in my neighborhood are concerned that our property values have plummeted not only because of the market and the foreclosure fiasco but also because our city council members have chosen to spend tax dollars only on issues and projects which concern them.

Members of the city council justified their expenditures as necessary and legitimate based on the lack of input received over the years by city residents.

I have learned over the past several months that most of my neighbors, all U.S. citizens, care little to nothing about the value of their homes, about their cities and about how their tax dollars are spent. That they care so little about their country does not surprise me.

I realize now that the letters I write to my senators, my congressmen, etc., are having no impact because I am likely the only one in my zip code from whom they receive any response.

So long as there are so few of us concerned about what is happening in this country, our country is already lost. I have been unable to make anyone care.

So my voice remains meek and silent.

Since our current leadership is opperating like a CEO with debatable success, maybe we should look at the problem from a succesful business model.

Leadership with a focus on serving the needs, and investing capital in, the best interests of it’s customers. We the People and our country are the customer.

So… like a big corporation, you have to set up an inclusive working environment that is focused on inclusion of and dialog with your customer(the People). Who are the customers? What do the customers need/want? How can we best meet those needs, get the product/service to them? How do they want us to present the product or services to them?
Now that we have gleamed that information, lets set our resources/capital to meeting those needs/wants of our customer.

It means inclusion and listening to your customers. They are now apart of the dialog, a part of the process. It is a process that includes, gives stake in and incentive to, and thus energizes the People to be a part of the process and solution.

How do we best invest our capital to deliver services and/or the product that the customer wants? Dialog, listening, understanding. It is including your customer in the process.

Through this relationship the customer reveals and you gain a better understanding of your customer. From this dialog/relationship, both you and your customer determine what it is that they need/want and how they want it delivered. You now know where and how to best place your energy and capital to efficiently meet the customer’s needs. You grow into a successful enterprise because you are meeting the needs of the People and it is done efficiently because they are included in the process.

On the other hand, when a business falls into a dysfunctional, non-inclusive, closed, secretive mess outsiders are brought in. They engage in dialog with all parties to determine the problem area(s). Together they brainstorm and suggest solutions to overcome the problems. Together they come up with a solution to best remedy the break down. If the block is in upper management/leadership, then efforts/changes are made to remove the block. If it is upper management or leadership, they are given the option to change or leave. When the shift takes place, once again the business is on track with its goals in meet the needs of its customers.

It is clear that the current leadership’s management structure fails to supports such inclusion and dialog and so is out of sync with the needs of the People and Country. It is broken, dysfunctional, and lacking, leaving little support of the foundation that forms our inclusive government, which is one for and by the People.

Those channels need to be reopened for the inclusion and the dialog to begin, so we can best serve and efficiently invest Capital in our customers.

I do not believe that it is that difficult to do… that is if the Leadership has the vision and is a willing partner in an open, inclusionary governance model that supports investment of capital and service to its customers.

If you are not interested in forming a relationship with your customer, listening and carrying a dialog with them to better understand their needs, and how to best invest capital to serve them… your enterprise is going to fail.

We need that dialog, we need leadership willing to do its job in including its customer in the picture. We are the customer and need to be a part of that dialog.